Privacy policy

Privacy Policy

Last updated: September 12, 2026

Alvessia Row is the wholesale brand of Lianyungang Evelina Garment Co., Ltd. (连云港市埃薇莉娜服饰有限公司). This policy explains how we collect, use and disclose personal information when you visit alvessiarow.com, contact us or conduct business with us.

1. Information we collect
We may collect your name, company name, job title, email, telephone or WhatsApp number, delivery and billing address, country, product enquiries, quotation and order details, communications and any information you choose to provide. Our website and service providers may also collect device, browser, IP address, cookie, usage, referral and interaction data. When payment is arranged, payment providers or banks process the relevant transaction information; we do not intentionally publish payment details.

2. Sources of information
We receive information directly from you, automatically from your device and browser, and from Shopify and other service providers that support our website, analytics, advertising, communications, fraud prevention, payment and logistics operations.

3. How we use information
We use information to respond to enquiries; prepare samples, quotations and orders; manufacture, pack and ship goods; provide customer service; verify transactions; prevent fraud and misuse; improve our products and website; comply with legal obligations; and measure marketing performance. We send promotional messages only where permitted and provide a way to opt out.

4. Sharing of information
We may share information only as reasonably necessary with Shopify, website hosting and IT providers, analytics and advertising providers, communication services such as WhatsApp, payment providers and banks, freight forwarders and carriers, customs or government authorities, professional advisers, and parties involved in a lawful business transfer. These parties may process information in other countries under their own terms and privacy practices. We do not sell personal information for money.

5. Cookies and analytics
Our website uses essential cookies and may use preference, performance, analytics and advertising technologies. You can manage available choices through our cookie banner or browser settings. Blocking some technologies may affect website functions. We use Shopify services and may use Google Analytics and Google Ads to understand traffic and measure enquiries.

6. Third-party websites
Links to third-party services, including WhatsApp, payment services or social platforms, are governed by those services' privacy policies. We are not responsible for independent third-party practices.

7. International transfers
Because we are based in China and serve international buyers, information may be processed in China and in countries where our service providers operate. Where required, we use reasonable contractual or other safeguards for international transfers.

8. Retention
We keep information only as long as reasonably necessary for enquiries, orders, warranty or claim handling, accounting, fraud prevention and legal compliance, after which it is deleted or anonymized where practicable.

9. Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection, withdrawal of consent or a copy of your personal information. We may need to verify your identity and may retain information where the law permits or requires. You may opt out of marketing at any time.

10. Security
We use reasonable administrative, technical and organizational measures to protect information. No internet or storage system is completely secure, so please do not send passwords or unnecessary sensitive information through website forms or WhatsApp.

11. Children
This wholesale website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

12. Changes
We may update this policy to reflect operational, legal or regulatory changes. The current version and update date will be posted on this page.

13. Contact
For privacy questions or rights requests, contact:
Alvessia Row / Lianyungang Evelina Garment Co., Ltd.
Email: yang@alvessiarow.com
Phone / WhatsApp: +86 153 5187 6755
Address: Huangyang Village, Guanyun County, Lianyungang, Jiangsu 222204, China
Contact page: https://alvessiarow.com/pages/contact